Privacy policy

Homeslice Decor operates this website and online store to provide customers with a curated selection of home décor products. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order or contact us.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

What Information We Collect

Depending on how you interact with our website, we may collect:

Your name
Billing and shipping addresses
Email address
Phone number
Payment and transaction information (payments are securely processed by our payment providers)
Order history
Messages you send us through our contact form or by email
Device information such as IP address, browser type and website usage information.

How We Collect Information

We may collect information:

Directly from you when you place an order, contact us or subscribe to marketing emails.
Automatically through cookies and similar technologies when you browse our website.
From trusted service providers who help us operate our store, process payments and fulfil orders.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Process payments and refunds.
Provide customer support.
Communicate with you about your order.
Improve our website and shopping experience.
Detect and prevent fraud.
Meet our legal obligations.
Send marketing emails if you have chosen to receive them.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

Shopify (our ecommerce platform)
Payment providers
Shipping and fulfilment providers
Analytics and advertising providers such as Google Analytics and Meta
Professional advisers or government authorities where required by law.

We do not sell your personal information.

Cookies and Analytics

We use cookies and similar technologies to:

Remember your preferences.
Improve website performance.
Understand how visitors use our website.
Measure advertising performance and improve our marketing.

We use trusted third-party services including Shopify, Google Analytics and Meta.

You can disable cookies through your web browser settings, although some features of our website may not function correctly.

Marketing Emails

If you choose to subscribe to our marketing emails, we may occasionally send updates about new products, promotions and special offers.

You can unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Keeping Your Information Secure

We take reasonable steps to protect your personal information from unauthorised access, misuse and disclosure.

While we use secure systems and trusted service providers, no method of transmitting information over the internet is completely secure.

Your Privacy Rights

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

If you have any questions about how we handle your personal information, please contact us using the details below. We will respond in accordance with applicable Australian privacy laws.

International Transfers

Some of the service providers we use, including Shopify, payment providers, analytics tools and shipping partners, may store or process your personal information outside Australia.

Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.