FAQ – Homeslice Decor

Frequently asked questions

Because we work with trusted manufacturing partners around the world, delivery times are typically 5-10 business days, depending on the product and your location. Once your order has been dispatched, you'll receive a tracking number so you can follow its journey every step of the way.

We offer free standard shipping on most items across Australia. If a product has any additional shipping costs, they'll always be clearly displayed before checkout—no surprises.

At Homeslice, we carefully curate products from trusted manufacturing partners around the world.

Rather than designing or manufacturing products ourselves, we focus on finding stylish, unique home décor that offers great design, quality and value—bringing together a collection you won't find in the average homewares store.

We want you to shop with confidence. If your item arrives damaged, faulty, incorrect or doesn't arrive as expected, please contact us and we'll work with you to make it right.

While we don't offer change-of-mind returns as a standard policy, we may approve them on a case-by-case basis if the item is unused and in its original condition.

For full details, including your rights under Australian Consumer Law, please see our Returns & Refund Policy.

As soon as your order has been dispatched, we'll email you a tracking number.

You can use this to check your delivery progress at any time. If you have any questions along the way, our Australian support team is here to help.

Homeslice is an online-only store, allowing us to bring you a carefully curated range of home décor without the costs of running a physical retail store.